OPEN MINDS

Check out our site to find out how we can help support your business & protect your data. 

About Us

Founded in 2001, we began by providing training in the high availability sector. As our expertise grew, we expanded our offerings to include high availability solutions. Today, our services have evolved to reach a global audience with comprehensive solutions, including monitoring, helpdesk, and CMMS.

What we do at Open Minds

We define ourselves as a value-added distributor, dedicated to bringing high-quality solutions to market while ensuring that our clients feel confident and well-supported with the proposed solutions.

Over the years, we’ve earned a loyal global customer base by delivering our expertise and experience, consistently achieving high customer satisfaction.

Our commitment to putting the customer first drives everything we do. From engaging in every stage of a project to ensuring a seamless handover, we take pride in going the extra mile to provide clients with the right solution and support every step of the way.

We Listen

No two organisations are the same, Open Minds understands this so we listen to your comments and needs and adjust accordingly, Our vast experience of creating a successful customer journey comes into play to ensure that you and the customer are both satisfied.

We Promote

We promote your solutions across global markets by drawing on the latest brand promotion trends and tapping into the complete sales and marketing cycle to achieve you unparalleled results.

We Sell

A general reseller will promote and sell your solution, Open Minds reviews your solution and sees what additions can be made to increase the sale, from additional support tasks such as POCs and support to creating customized solutions incorporating additional products.

We Support

We are immensely proud of our friendly support staff, available to help you out with absolutely any query. No question is too small, so get in touch and rediscover clarity. It’s just another part of our leading value provision.

Want to know more, then get in touch!

HIGH AVAILABILITY

High availability is crucial for ensuring that essential services and applications remain accessible to users at all times, without interruptions or downtime. It enhances user experience, customer satisfaction, and productivity by minimizing the impact of hardware failures, software issues, or other unforeseen disruptions.

HELPDESK

Helpdesk solutions encompass a range of features, including ticketing systems, knowledge bases, automated workflows, and communication tools, all aimed at efficiently managing and resolving customer issues. Helpdesk solutions enable businesses to provide timely and effective support to their customers, improving overall satisfaction and loyalty.

COMPUTERISED MAINTENANCE MANAGEMENT SYSTEM

Computerized Maintenance Management System . It is a software solution that helps organizations manage and streamline their maintenance operations. This helps companies keep track, organize & manage their maintenance duties & so much more.

Open Minds Customers 

A few of our customers we support here at Open Minds