Our initial contact with you is likely to be an informal phone conversation where we ask you about which servers you would like to recover, where you are at the moment with your recovery plans and where you would like to be. From this information, we advise you roughly what will be required to put the systems and structure in place to enable recovery of your applications and servers. At this stage we also outline the products and services we are able to provide should you choose to work with us.
We can provide you with the necessary software, support, training and implementation services you need to put the recovery structure in place and test it. You will source the hardware, the networking, storage and hosting space from an approved supplier.
This should ideally be followed by a meeting where we discuss the whole project in much more detail, followed by a demonstration of your environment and how you can expect it to recover. Both of us will leave this meeting with a clear idea of the components that will need to be in place for the recovery that is required by your organization.
Following this, once timescales and budgets have been approved, we work with you to prove the solution in your environment before it goes into your live environment.
Our solutions have been proven many times, over many years. Because we know the capabilities of our recovery solutions, we are often able to take on projects which are fixed cost if budgets are limited.
We provide the full range of supporting services from the UK, this includes initial advice, support, training and implementation.
We are proud to have worked with organisations such as Aston Martin, New Star Asset Management, the BBC and FTSE who have entrusted the recovery of their essential servers to us.