You have been tasked with organizing and finding the most appropriate
recovery solution for your company. This is not as easy as it seems at first
because effective server recovery
involves eliminating every single point of failure of your IT infrastructure.
This includes network, hardware, software, routers, and many other components.
Our initial contact with you is
likely to be an informal phone conversation where we ask you about which
servers you would like to recover, where you are at the moment with your
recovery plans and where you would like to be. From this information, we advise
you roughly what will be required to put the systems and structure in place to
enable recovery of your applications and servers. At this stage we also outline
the products and services we are able to provide should you choose to work with
us.
We can provide you with the
necessary software, support, training and implementation services you need to
put the recovery structure in place and test it. You will source the hardware,
the networking, storage and hosting space from an approved supplier.
This should ideally be followed
by a meeting where we discuss the whole project in much more detail, together,
we will architect a solution which meets the recovery objectives of your
organisation. We can also demonstrate your environment to show you how you can expect it to recover. Both of us
will leave this meeting with a clear idea of the components that will need to
be in place for the recovery that is required by your organization.
Following this, once timescales
and budgets have been approved, we work with you to prove the solution in your
environment before it goes into your live environment.
Our involvement doesn’t stop
there though. Once your recovery solution is live, You will be able to call on
us to provide specialist expertise in the solution as you require it. We will
provide you with 24/7 support, upgrades and be available as a sounding board
for the changing requirements of your organisation.