About Us

Open Minds provide high availability and disaster recovery solutions.

Established by a small group of consultants in 1990, the business has always served the corporate clients across a range of industries. Initially by providing technical training and consultancy in Unix, C and C++. Today the company has evolved to being a provider of specialist application recovery products and services.

We are specialists in high availability and disaster recovery. All our consultants have specialist knowledge in different aspects and applications. From this unique vantage point, we are able to provide advice based on our experience and knowledge of the environment and the recovery that you are trying to achieve.

We believe in partnering with our customers from first specification to full implementation. Our involvement does not stop after a system is put in, as we pride ourselves in our after sales support. Our partnership with you starts when we help you put your systems in.

We are a specialist team of consultants, and are partners of Microsoft, Oracle, IBM, VMWare and HP. Most of the people who work at Open Minds have a technical background.

Some of our key staff includes:

Shobana Patel (Managing Director)

Role: business development & Management

Background: Shobana is qualified with a 1st class BSc Hons in Maths and Computer Science from Warwick University and an MBA from Aston University. Her previous employment includes working as Software Development Engineer for GEC Telecommunications, as an instructor for NCR Ltd, and as a training manager for Fletcher Computer Services before forming Open Minds in 1990. Initially formed to supply technical training and consultancy for UNIX and C Programming, in early 2000 Open Minds High Availability Solutions (OMHAS) was formed and began distributing SIOS (formerly SteelEye) products to the UK and Ireland.

From a Technical Career, Shobana developed an interest in business, management sales and marketing, and her role has evolved into these areas of the business. Today, Shobana is responsible for managing finance, business growth and development. Participating with the Sales and Marketing as required.

Bipin Patel (Technical Director)

Role: IT, technical problems, sales

Background: Bipin is qualified with a BSc Hons in Computer Science from Warwick University. Bipin had over 35 years experience in the IT industry in various technical and development roles. Bipin has over 20 years’ experience in LifeKeeper solutions. He is the lead architect of Open Minds and his knowledge of the LifeKeeper and DataKeeper solutions is world class. His previous employment includes work as a software engineer for Linotype Paul, as a support manager for Aston Technology and over ten years working for NCR Limited in consultancy roles. He joined Open Minds in 2000 when Open Minds High Availability Solutions was formed.

Claire Parkes (Office Manager)

Role: Office administration, support renewals

Background: Qualified with a  Bachelor of Science in Maths with Psychology from Wolverhampton University. Claire has around 18 years’ experience in office and account administration, her previous employment was as a Senior Finance Assistant at Accident Assistance Ltd. Claire started working for Open Minds in May 2003.

Taj Marwah (Sales, Marketing)

Role: Sales and Marketing

Background: Taj is qualified with Bsc Hons in Pharmaceutical Science from Wolverhampton University. Her previous employment includes working for Double-Take Software as an Account Manager. Taj has around 10 years’ experience in the High Availability & Disaster Recovery market working with large accounts. Taj also brings knowledge and experience of working with the Asia region, she joined Open Minds in June 2010.

Mark Harper (Technical Support)

Role: IT, technical queries and support

Background: Qualified with a  Bachelor of Science in Applied Computing from Staffordshire University. Mark has around 5 years’ experience in the IT industry, in various development and technical support roles, his previous employment was as an Analyst Developer/Application Support Specialist at Fujitsu UK and Ireland. Mark started working for Open Minds in July 2015.